POLICIES

 

*Please notify the staff of any allergies or sensitivities to aromas or ingredients when you schedule your appointment. *

 

Spa Etiquette:

At Inspire Wellness Spa, we have set out to bring you an environment where the highest levels of skin and body care are provided to nurture the well being of mind, body and spirit. Infusing Western modalities with knowledge of Eastern healing well being, 

Inspire Wellness Spa is able to tailor each treatment to any individual's own needs.
It is our goal to make a difference in the lives we touch by offering the highest level of service by trained professionals in the most relaxing environment  as possible for our clients.

 

Reservations:
In order to ensure that you obtain your desired appointments, we recommend scheduling your appointment as far in advance as possible to ensure availability. To accommodate your desired appointment a credit card is required at the time of booking to guarantee your reservation. 

We hold this information as part of our cancellation policies and only make necessary charges  to your account on the date of your scheduled service. Details of our cancellation policy are provided below. 

 

Cancellation Policies and Fees:
Should you need to cancel or reschedule, 
please notify us at least 24 hours in advance. 

Any cancellations with less than 24 hours of notice are subject to a cancellation fee amounting to the cost of the scheduled services. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason.  

When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card to guarantee a reservation so please have your credit card ready when booking. You will not be billed unless there is a cancellation or no show. 


Prices and Services:
Prices and services are subject to change without notice. We will do our best to keep our clients up to date on any changes that may occur but encourage all clients to inquire about pricing and available services when booking your appointment.


Check in:
We encourage you to arrive 5-10 minutes prior to your appointment time. We will do our best to accommodate late arrivals. However, the length of service may be adjusted so as to not interrupt the scheduled appointments of other guests. Full price of scheduled services will apply, so please plan accordingly. If 15+ minutes late said time will be taken out of total service time.

 

Personal Belongings:
Please leave all jewelry and valuable items at home. Inspire Wellness Spa is not responsible for lost or misplaced items.

 

Spa Promotions:
Spa specials cannot be used in combination with any other offer, promotions or gift certificates.

 

Return Policy:
It is our mission to provide you with the highest-quality of skin and body care products with your services. In fact, you may like these products so much that you wish to use them every day in your own home! In the event you purchase any of our spa products for home use and find them to be defective, we will exchange any products within 14 days of purchase, provided a receipt is presented. Unfortunately we cannot provide cash refunds for returned products. Instead a spa credit will be provided for any returned products to be used on any other products or spa services available here at Inspire Wellness Spa. This return policy pertains to our General products. 

PAYMENT OPTIONS

 

We accept all major credit cards and cash. 

We do not offer payment plans and are not currently working with insurance companies.

 

All appointments booked online, over the phone, or in person will require a credit/debit card to be put on file to secure your date and time.

 

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